This Privacy Policy explains what information Orgmee ("the App", "we", "us") handles, how it is used, and the choices you have. By installing or using the App you agree to this Policy. If you do not agree, do not use the App.
The App is provided by Adapto Solutions. For any privacy question, contact us at support@adaptosolutions.in.
Orgmee is designed to keep as much of your data on your own device as possible. Call recordings and transcripts are created and stored on your phone by default. Features that send data off your device (cloud transcription, cloud summarization, cloud backup, AI chat) are optional and are described below. We do not sell your personal information to anyone.
a) Account information. When you sign in (e.g. with Google), we receive your name, email address, profile photo and, where available, phone number, to create and secure your account. This is stored using Google Firebase Authentication and Cloud Firestore.
b) Phone verification. To unlock internet (app-to-app) calling, you must verify your phone number. On Android, the App first tries Truecaller, if it is installed — Truecaller verifies your number using your Truecaller profile via an authentication flow with Truecaller's own servers. If Truecaller is not available, is not usable, or you decline it, the App instead verifies your number with a one-time SMS code sent through Firebase. Your verified phone number is then stored on your account.
c) Call information. If you use the App as your phone dialer, the App may record the audio of your calls and generate transcripts and summaries. It also reads your device call log and contacts to label calls with a name and number. Recordings and transcripts are stored on your device. Call metadata (name, number, date, duration, and any summary you generate) is stored in your private cloud account (Firestore) so it is available across your sessions. For internet (app-to-app) calls placed between two Orgmee users, your live call audio is transmitted through Agora's real-time network to connect the call. Agora does not record or retain a copy of the call — the recording, if the call is recorded, is captured and saved locally on your phone, the same as any other call.
d) Contacts. The App reads your contacts solely to show a caller's name instead of a bare number. Contact data is used on your device for this matching and is not uploaded to us as a contact list.
e) Your discoverability to other users. Once you verify your phone number, a lookup entry (your phone number, name and account id) is created so other Orgmee users can find you to place an internet call — similar to how a messaging app matches your contacts against its other users. Any signed-in Orgmee user can look up an entry by phone number; the entry does not expose anything else about you. Deleting your account (Settings → Delete Account) removes this entry immediately — see section 7 for the full timeline.
f) Voice memos, sticky notes and reminders. Content you create ("Plan My Day" memos, notes, reminders) is stored on your device and in your private cloud account.
g) AI Chat. If you use AI Chat, the messages you send — together with context the App assembles from your recent notes and call summaries — are sent to Google's Gemini API using an API key you provide, and the conversation is stored in your private cloud account.
h) Optional cloud transcription / summarization. If you choose a cloud AI engine in Settings, the relevant call recording or transcript is sent to Google's Gemini API (using your own API key) to be processed. If you keep the default on-device engines, this content is NOT sent off your device for that purpose.
i) Optional cloud backup. If you use "Sync to Cloud", recordings and transcripts are uploaded to YOUR OWN Google Drive account under your Google credentials. We do not receive or retain copies of those files.
j) Diagnostic logs. The App keeps a local activity log to help diagnose problems. This log may contain phone numbers and technical events, but never call audio, transcript text or summary text. A log is only sent to us if YOU tap "Submit Logs". When you do, the log file and basic details (your account id, email, phone, app version and device model/OS) are sent to us to investigate the issue you reported.
k) Contact messages. If you use "Contact Us" in Settings, the message you write is sent to us together with your account id, email, phone, app version and device model, so we can read and reply to it. Like diagnostic logs, a submitted message is kept only as long as needed and is not removed by deleting your account — we keep a record of what was reported to us.
l) Analytics and crash data. We use Google Firebase Analytics and Crashlytics to understand feature usage and to receive crash reports. These collect app-event information (such as which features are used, setting choices, counts and durations) and device/diagnostic information, tied to a pseudonymous identifier, which we review in aggregate to help us improve the App and its stability. They do not receive your call audio, transcripts, summaries, notes, contact names or the phone numbers of people you call.
We use the information above only to: provide the App's features; keep your account secure; back up and sync your own data at your request; diagnose problems you report; and improve the App's reliability. We do not use your call content to build advertising profiles, and we do not sell it.
The App relies on: Google Firebase (authentication, database, storage, analytics, crash reporting); Google Gemini API (only when you enable a cloud AI feature, using your own key); Google Drive (only when you enable cloud backup, using your own account); Truecaller (only during phone verification on Android, and only if Truecaller is installed — see 3(b)); and Agora (to carry your live call audio for internet calls between Orgmee users — see 3(c)). Your use of those services is also governed by their own privacy policies. We are not responsible for their handling of data within those services.
Laws about recording phone calls differ by country and region. In many places all parties to a call must consent to being recorded, and recording without required consent can be a criminal offence. YOU are solely responsible for knowing and following the laws that apply to you, and for obtaining any consent required before recording. The App is a tool; how you use it is your responsibility. See the Terms of Service for more.
Your on-device data stays until you delete it or uninstall the App. Your cloud data stays in your account until you delete it. You can delete individual items in the App at any time.
When you use "Delete Account" in Settings, your account is signed out and hidden immediately: your on-device recordings are deleted right away, and your phone-directory entry (see 3(e)) is removed immediately so other Orgmee users can no longer find you. Your cloud data — calls, sticky notes, voice memos and AI Chat — is kept for 30 days from your deletion request, during which you can undo it by signing back into the App and choosing "Reactivate". If you do not reactivate within 30 days, your remaining cloud data and your account itself are then permanently and irreversibly deleted.
If you no longer have the App installed, you can request deletion the same way at www.orgmee.com/delete-account.html by signing in with the Google account linked to your Orgmee account, then entering the phone number on it. We use those to locate and confirm the matching account — signing in proves you control that account, and the request only takes effect if the phone number also matches it; nothing happens otherwise. If they match, we send a one-time confirmation email to that account's address with the deletion date and how to undo it. The same 30-day undo window applies — you can still cancel by reinstalling the App and signing back in.
Submitted diagnostic logs and Contact Us messages are the exception: as explained in 3(j) and 3(k), we keep those as a record of what was reported to us, and they are not removed by deleting your account.
API keys you enter are stored in your device's encrypted storage and are never uploaded to us. Your cloud data is protected by access rules that restrict it to your authenticated account. No method of storage or transmission is 100% secure, and we cannot guarantee absolute security.
Locking your account. If your phone is lost or stolen, you can lock your account at www.orgmee.com/lock-account.html by signing in with the Google account linked to your Orgmee account. Locking disables sign-in to your account across your devices — it can take up to 1–2 hours to take full effect — and freezes your phone number so it cannot be moved to another account. Locking does NOT delete any of your data; it is kept and restored when the account is unlocked. Because locking is a security measure, unlocking is not automatic: you must contact us at support@adaptosolutions.in and verify your identity to our reasonable satisfaction (which may include control of your linked Google account and/or your phone number) before we restore access. We also recommend you change your Google password and sign out of all devices, as we cannot do that for you.
The App is not directed to children under the age required for consent in your jurisdiction (for example, under 13, or the higher age required locally). We do not knowingly collect data from such children.
Your data may be processed and stored on servers operated by Google in one or more countries. By using the App you consent to this processing.
We may update this Policy from time to time. The "Effective date" above shows when it last changed. Continued use of the App after a change means you accept the updated Policy.
Questions about this Policy: support@adaptosolutions.in.